Custora U

Cohort Analysis basic

Birds

Introduction


Cohort analysis is one of the most powerful tools available to marketers for assessing long-term trends in customer retention. Are your customers making more or fewer repeat purchases over time? Are they “fading away” at a faster or slower rate? And how about your email subscribers - how effective are your efforts at converting them to paying customers?

All of these are questions that cohort analysis can help answer. Best of all: Cohort Analysis is straightforward and doesn’t involve any fancy predictive analytics.

At the end of the course, you’ll be able to answer the following questions:

1) What is Cohort Analysis?
2) What are the benefits of Cohort Analysis compared to snapshots of the customer base?
3) How does one perform a Cohort Analysis?
4) What are some useful applications of Cohort Analysis in e-commerce marketing?

Download The Cohort Analysis Workbook

This workbook lets you plug in historical cohort numbers to simulate a new cohort's future value.

Please enter the following information to access this content:






Comments? Questions?